Connect Caribé is a pioneering maritime ferry service dedicated to enhancing connectivity and fostering economic growth across the Caribbean region, providing seamless travel and trade solutions for both passengers and cargo.

 

JOB DESCRIPTION

 

Position Summary

The Floor Supervisor is responsible for the dedicated supervision of Stateroom Stewards and Assistant Stateroom Stewards.  

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Essential Duties and Responsibilities

• Ensure staterooms and stateroom bathrooms are cleaned as per company’s standards 

• Compliance with all housekeeping college procedures as set out in college manual and hotel ops website. 

• Compliance with all USPH regulations as set out in the manual. 

• Brief Stateroom and Assistant Stateroom Stewards on scheduled duties and daily tasks ensuring follow up of all tasks are completed to standard in a timely manner. 

• Ensure that all information and special requirements regarding staterooms for embarkation and cruise days are passed on and followed up by Stateroom Stewards and Assistant Stateroom Stewards. 

• Continual inspections of assigned stateroom sections including corridors and lockers to ensure all are maintained to a high cleanliness standards.   

• Continual inspections of Stateroom Steward pantries to ensure standards and procedures are followed as per USPH regulations. 

• Continual inspections of assigned stateroom sections to ensure maintenance issues are reported and followed up in a timely manner. 

• Completion of work orders and update of the hotel maintenance report on a daily basis. 

• Continual training and guidance of Stateroom and Assistant Stateroom Stewards in procedures and company standards. 

• Complete performance reviews and procedural paperwork for Stateroom Stewards and Assistant Stateroom Stewards. 

• Contribute to management meetings when required and communicate and cooperate fully with management team. 

• Extend appropriate greeting to all guests and crew at every opportunity. 

• Apply hospitality standards at all times in guest and crew areas. 

• Follow all safety regulations (boat drills, door stopper policy etc.) during the course of duty. 

• Follow up Time and Attendance policy.  

• Perform other duties related to stateroom supervision as directed by the Housekeeping Manager and Senior Housekeeping Management. 

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Required Qualifications and Skills

• Hospitality or Business Management Degree or industry related experience 

• Minimum of 3 year(s) previous work experience required shipboard experience not required. 

• Experience in Human Resources procedures 

• Experience of Housekeeping in Hotel required. Able to explain various housekeeping chemicals, equipment and their usage 

• Able to walk and stand during long hours 

• Basic STCW Certificates  

• Preferred gender – any 

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​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Functions, duties, responsibilities, and activities may change at any time as per assigned position.