Connect Caribe

Careers

<< Back

Laundry Supervisor

Connect Caribé is a pioneering maritime ferry service dedicated to enhancing connectivity and fostering economic growth across the Caribbean region, providing seamless travel and trade solutions for both passengers and cargo.

JOB DESCRIPTION

Position Summary

As a Laundry Manager, you will be responsible for overseeing the ship's laundry operations and ensuring the efficient and effective management of the laundry department. To maintain high standards of cleanliness, quality, and guest satisfaction. Strong leadership, organizational skills, and attention to detail will contribute to a well-run and customer-focused laundry department. 

​

Essential Duties and Responsibilities

• Oversee all aspects of the ship's laundry operations, including processing of guest and crew laundry, linens, uniforms, and other items. 

• Ensure compliance with laundry procedures, standards, and guidelines. 

• Monitor the workflow to ensure timely and efficient processing of laundry items. 

• Coordinate with other departments, such as Housekeeping and Uniform, to meet their laundry needs. 

• Provide leadership, guidance, and ongoing training to ensure high-quality work and adherence to laundry procedures. 

• Schedule and allocate work assignments to laundry staff. 

• Monitor staff performance, provide feedback, and address any performance or behavior issues. 

• Maintain accurate inventory records of linens, uniforms, cleaning supplies, and laundry chemicals. 

• Monitor stock levels and coordinate with the Procurement department to ensure sufficient supplies are available. 

• Coordinate with the Engineering department for the timely servicing and repair of laundry machinery. 

• Implement quality control measures to ensure that laundered items meet established standards. 

• Monitor the cleanliness and condition of laundered items, addressing any quality issues promptly. 

• Promote and enforce safe work practices among laundry staff. 

• Follow the ship's environmental policies and practices related to laundry operations. 

• Prepare and manage the laundry department's budget, monitoring expenses and seeking cost-saving opportunities. 

• Collaborate with the ship's management team to implement and enforce company policies and procedures. 

​

Required Qualifications and Skills

• Previous experience in laundry operations and management is required. 

• Strong leadership and supervisory skills. 

• Excellent organizational and time management skills. 

• Basic computer skills for record keeping and inventory management. 

• Knowledge of laundry equipment, chemicals, and garment care. 

• Ability to work under pressure and meet deadlines. 

• Good communication and interpersonal skills. 

• Flexibility to work long hours and on various shifts, as required on a cruise ship. 

• Familiarity with safety and environmental regulations. 

​​

​

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Functions, duties, responsibilities, and activities may change at any time as per assigned position.